Shipping Policy

We want to ensure your order reaches you as quickly as possible. Please review our shipping policy below:

Order Cutoff Time:

Orders placed before 4:00 PM (MST) will begin processing the same business day. Orders placed after 4:00 PM will be considered as placed the next business day.

Processing (Handling) Time:

Orders are typically processed within 3 business days, Monday through Friday, depending on whether the order was received before or after the daily cutoff time. Orders are not processed on weekends or holidays, so please plan accordingly.

Shipping (Transit) Time:

Once your order is processed, you can expect delivery within 3-5 business days, Monday through Friday. Delivery time is estimated based on the order placement time (relative to the cutoff), processing time, and carrier transit time. Please note that shipping times may vary based on your location and any potential delays by the carrier.

Domestic Shipping Only:

At this time, we only offer shipping within the United States. Unfortunately, we do not ship internationally.

Free Shipping:

Enjoy free shipping on all orders! Expedited shipping options are not available.

 

If you have any questions about your order or need further assistance, please don’t hesitate to contact us at info@thepuzzlechest.shop,